Your staff will have 24/7 access to the industry’s most comprehensive administrative portal providing single sign-on access to provide customer support before, during and after payment processing, as well as reporting and other tools for overall payment management.
- Look up customer profiles, add comments and send messages
- Manage payments on behalf of customers; Schedule, edit or cancel or payments
- Capture and process payments in real-time and batch modes
- Easy flexible settlement and reconciliation of payment, return and fee information options tailored to your needs
- Complete accounting and settlement functions that integrate with CRM, finance, and general ledger systems
- Comprehensive reporting for users throughout your organization; Daily, weekly and monthly reports on payments processed, returns received, fee and settlement details, enrollment information, etc.
- Create interactive and customizable online charts
- Reports available in multiple formats (HTML, PDF, CSV and Excel)
- Designate user access roles and permissions
Role and privilege based security rights to manage staff from multiple departments in a centralized system